zendesk “Will someone please explain”

To launch Zendesk’s first Tiktok-first B2C campaign, we used Gen-Z’s favorite storytelling method…the “The Docu-Style.”
This content sparked spirited conversations about customer service and how Zendesk helps at every step of the way.

@zendesk Have you ever been trapped in the infinite call transfer hole? 😵‍💫 #customerservice #zendesk #callcenter ♬ original sound - Zendesk
@zendesk Do you take the scenic route in the infamous sales funnel? 🌪 🚙#customerservice #sales #zendesk #crm #salesfunnel #customer #sale #fyp ♬ original sound - Zendesk
@zendesk What is customer churn? (And does it have anything to do with butter?) 🧈 #customerservice #churn #butter #zendesk #fyp #foryou ♬ original sound - Zendesk

Influencers also gave their own take on the customer service experience.

Agency: Brooklyn Brothers
Title: ACD / Copy
Role: Scripts, Copy